Preparation
If your building has a lift, be sure to notify the building manager of your moving day and ensure the lift is fitted with protection mats.
The closer our truck is to your front door, the better we can move you and save you money! Reserve a space for the moving truck, and have a clear pathway ready.
If in an apartment complex, let the strata / building manager know when your move is on. You may want to let your neighbours know as well.
On the day
On the big day our team will call you when they are on their way. If we don’t get onto you, we’ll text you. We’ll confirm our ETA and go over the job one more time to make sure the move is smooth and efficient!
Rainy day
Unless the weather poses a significant risk of damage to property or unmanageable safe working conditions, the job will still go ahead. If the weather looks very poor, we’ll talk to you on the day and manage as best we can. Our aim is always to get your job done.
Communication
Communication is key to any relationship. If you have any concerns, talk to our team – we’re here to help!